Všeobecné obchodní podmínky

Terms and conditions for tenants and service users in Prague Central Camp

 

Service provider:

PA Gastronomic s.r.o

Company address Primátorská 241, Libeň, 180 00 , Praha 8

IČ: 04364201

 

1. General conditions

The company PA Gastronomic s.r.o, ID: 04364201 further refered to as the landlord, publishes its general terms and conditions in accordance with the consumer rights act 1751 zákona č. 89/2012 Sb.:

 

The subject of these terms and conditions is to clarify the relationship between the landlord, client and the provision of services. The terms and conditions are an integral part of negotiations between the landlord an client, by confirmation of the reservaton the client accepts the following terms and conditions.

 

2- Reservation of services.

The reservation of accommodation in apartments Svadlenka can only be in written form either by post, email or by completing the on line form on the web pages of the landlord, or by telephone in which case the reservation is only deemed valid after written confirmation as been received.

 

The reservation can be made by the client for themselves or for a third party, the landlord can confirm the reservation in the same way as it was made. Reservation of accommodation has to include the following information:

• Name and surname of the client.

• Dates of stay.

• Contact details, telephone number, permanent address and email.

• Number of additional adult guests and children with ages.

• Type and number of additional services eg. accommodation of animals etc.

 

The landlord usually processes the reservation within 24 hours, sends available options, does not accept the reservation or offers the client alternative dates.

The reservation is confirmed in writing by the landlord, the client is required to check the confirmation and communicate any alterations within 24 hours.

 

The reservation is binding, for the selection of additional services the prices listed in the confirmation are non negotiable.

 

3- Rights and responsibilities of the client

The client has the right of use of the apartment for the time allocated. Check-in is from 10AM-till 8 PM.

 

The client is required to treat the landlords property with care. Any discovered fault, or incurred damage the client is duty bound to inform the landlord immediately. The client should maintain cleanliness and order within the apartment, ski storage area and in the shared areas. The client is required to maintain night time calm during 22-6h. The client is required to ensure the safety of their property to avoid its loss. The landlord insurance does not cover personal items due to the nature of the accommodation, and the daily running of the premises.

 

The client has the right to a warranty refund regarding failures in supplied services. Any refunds have to be announced with out delay so rectification can take place, preferably on site. Detailed information regarding claims can be found in the section Warranty conditions.

 

The client is required to pay in full prior to departure any costs incurred by themselves or their guests, such a additional services, and value added tax.

 

The client is responsible for all accompanying persons during the period of stay in the accommodation, and is responsible to be with them when they pass through all shared areas. The clients guests have the same responsibilities as the client. The landlord has the right to deny entry to other parties to the accommodation, or expel any undesirable person.

 

The client is responsible for all and any damage caused by themselves or any of their guests which known or unknown to the landlord are using the facilities.

 

 

The client is required to vacate the apartment by the allocated time. If the client does not vacate by the allocated time the landlord is permitted to bill an additional day or remove the clients luggage to enable access to another client so that their consumer rights are not violated.

 

The client is forbidden:

-To enable access, accommodation, overnighting on the premises to any third party or to lend the keys to the premises to any third party,

 

-Interfere with the mains electricity, mains water, fiber optic cabling and central heating system,

-Change light bulbs for others with higher output,

-To bring onto the premises, namely into the rooms combustible, explosive, burning materials, weapons, narcotics including marijuana, gas appliances, electric heaters, electric cookers or washing machines,

-Adjust or replace door locks,

-Foul the shared areas or the surrounding premises,

-Breed any animal on the premises including aquarium fish,

-Throw out, or pour out of the windows water or any other fluids, furniture, electrical items or personal possessions, food, litter or any other items,

 

The requirements for accommodation on the premises of the landlord are to maintain the basic principles of communal life, tolerance, mutual respect in accordance with consumer law, maintaining night time calm, maintaining cleanliness within and around the premises. For breach of any of these terms and conditions the landlord has the right to issue a fine of 1000CZK.

 

The right to be accommodated on the premises ceases on the last day of the reservation issued by the landlord.

 

The right to be accommodated lapses the moment the client breaches these terms and conditions, by a major breach of common courtesy, if the client does not pay in advance for accommodation. In situations such as these the landlord has the right to terminate the accommodation service without any obligation to refund the remainder of the clients remaining fee.

 

The right to be accommodated on the premises ceases when the pre paid period come to an end. The client is obliged to hand back the apartment, ski storage area and requisites by 10.00h. If these obligations are not met a fine of 1000CZK can be issued. When the accommodation period comes to an end the client no longer has the right to allocation of substitute accommodation.

 

 

 

4- Rights of the landlord

The landlord reserves the the right in exceptional circumstances to offer the client alternative accommodation contrary to what was initial agreed, as long as it is similar to the original confirmed booking.

 

The landlord has the right to bill the client during the time of their residence.

 

The landlord can only extend the accommodation of the client only if there is a vacancy available.

 

If the client chooses to vacate the premises earlier than agreed, the landlord has the right to charge for the complete booking including services.

 

The landlord has the right to terminate the contract immediately and without refunding the client of his money if:

• The client deliberately or recklessly damages the property of the landlord, the clients behavior is contrary to accepted correct social behavior or by what is said proves to be problematic to a third party,

• The clients health negatively threatens the health of third persons or staff,

• As a result of a greater power.

 

The submitted personal details of the client can only be used by the landlord to process the contractual agreement between landlord and client.

 

6- Conclusion of the terms and conditions.

These terms and conditions are an intrinsic part of the reservation process, for group bookings amendments to the reservation terms can be negotiated. If the client does not receive the conditions, the client has the right to request them from the landlord. The client is required to familiarize themselves with the conditions prior to completing the reservation. The landlord is obliged to publish all relevant details via their Internet pages, reservation forms and provide on request of the client all required information prior to the clients closure of contract.

 

These terms and conditions are valid as of 1/4/2017 changes to the published terms and conditions can be negotiated between the client and the landlord only in written form.